Thanks to DevOps, cloud computing, and other industry trends, many organizations are shifting from a product mindset to a service mindset. This blog explores the impact on software engineering teams and end users, as well as strategies for success on the service-led journey. The role of developers has evolved, with advancements in programming languages, infrastructure-as-code, and increased consumer expectations. The lines between development, testing, and operations are blurring, leading to cross-skilling and learning opportunities for engineers. Embracing a service mindset requires a shift in mindset and adoption of new internal processes.
